HelpLine Incident Management
A customizable help desk for support personnel and customers (both internal and external). Includes SLA management and bespoke notification.
HelpSTAR Software
Provides a flexible workflow, an interactive web interface, auto-email notification, and additional support for medium to large helpdesk environments.
iQHelpDesk
A browser based help desk and asset management set, with optional customization offered.
IssueTrack
Help desk and issue tracking software with knowledge base, email notification and escalation functionality.
Kayako Web Solutions
Browser-based help desk software with large spectrum of features, including support ticketing, knowledge base, and trouble-shooter.
KnT Solutions, Inc.
Developers of e-zHelpDesk, which offers customer management, case escalation, bug tracking and knowledgebase functionality.
Modern Thinking Inc
Offer an application for tracking and managing both customer support issues and internal work items.
osTicket Open Source Project
A simple and lightweight support ticket program designed to be easy to install and setup. It is also completely free.
Revelation Help Desk
Web based helpdesk software features call logging, tracking and escalation, time reconciliation, asset management, integrated accounting and reporting. Fully customizable with seve…
RightNow Technologies
Automate online technical support, customer service, and knowledge building for Web-connected businesses and organizations.
ScorpioSoft
Virtual Help Desk is a 100% web based application that allows a company to manage their internal and external users, development(engineering) and QA team with one integrated applic…
ServiceWare
Internet-based, knowledge-driven solutions that map to any business need in the customer-focused enterprise.
Spectrum Research
Introduces the developers of the web based Spectrum HelpDesk customer support system.
Support.com
Provides helpdesk software, call center operations, enterprise resource planning, and knowledge management systems.
Taskman Pro
Web-based enterprise authenticated work order management and helpdesk system, allowing tasks to be requested online with email based notification.
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