ACM Diagnostics
Developer of software and analytic tools for modeling call and email handling and for training contact center supervisors and managers.
Altitude Software
Offers call center software to enable integration of both self-service and assisted customer interactions across voice, email and web channels.
Applied Business Technologies
Provider of Call Center recording and quality audit solutions.
Apropos Technology, Inc.
Develops, markets and supports customer interaction management solutions for multimedia contact centers. (Nasdaq: APRS)
Astute Solutions
Provider of consumer interaction solutions, designed to leverage telephony to create an integrated customer relationship and information management solution.
Blå Tornet Data AB
Offers software depelopement and consulting based around support organization and management.
Braxtel Communications
Providers of hosted and premise based customer call center solutions software, incorporating Automatic Call Distribution (ACD) and Interactive Voice Response (IVR).
Dial Connection, Inc.
Offers predictive dialing, telemarketing and call center software solutions.
Genesis Systems
Offers call accounting software, including telephone reporting, management and tracking for hotels, 911 call centers and general business.
Gryphon Networks
Provider of automated privacy compliance solutions software to help outbound telemarketing organizations to proactively comply with privacy requirements in the areas of Do-Not-Call…
Helix Partners
Provides a complete management system to optimize contact and processing centers.
Inova Solutions
Provider of solutions for optimizing contact center performance through real-time data integration and visualization.
PanaLog Software
Provides call accounting and call management software for all Panasonic digital and analog (KX-T) telephone systems.
PeopleForce
Innovative performance management software solution for the contact center leaders to manage their business utilizing objective information.
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