24Customer
(NL) - Worldwide independent consultancy firm with a method of working to decrease costs and to increase sales.
Barbara Burke & Associates
(US) - Professional speaker and trainer of customer service supervisors and staff to improve call center performance.
Berring Hine Consulting Group
(UK) - Consulting firm which works with public sector organisations to improve helpline and call centre service delivery.
BPA International
(UK, US, SE) - Offers call center consulting and services. Features staff training, mystery shopping, call center performance management and customer satisfaction surveys.
CCT Group, Inc.
(US) - Provides call center consulting services focused on operational and service needs.
Contact Center Compliance
Online "Do Not Call" list cleaning. Provides a free trial of cleaning services.
Contact Center Professionals, Inc.
(US) - Independent consultants specializing in call centers, contact centers and customer relationship management.
Contact Centre Action
(AU) - Provides consultancy in the people, process, workflow, efficiency aspects of call centres.
Copper Sky Consulting, Inc.
(US) - Consultancy specializing in helping customers transition from legacy TDM to Internet Protocol Contact Centers.
Customer Solutions Group
(US) - Consulting firm specializing in inbound and outbound customer contact centers.
DJN Solutions
(UK) - Provide design and implementation services for call centre equipment.
EZ-Routing
(US) - Offering routing tools, statistical analysis and consulting services for toll free inbound calls.
Harrington Consulting Group, Inc.
(US) - Operations consulting company specializing in customer contact management and call center engineering. Services include site selection analysis and resource management.
Inbound Call Center Services
(US) - Offers free consulting on locating the best service provider for your inbound call center needs.
InRound Innovations Inc.
(CA) - Company offers IT and management consulting for contact centres and call centres.
ITES Alliance Advisory
(US) - Provides consulting to companies on matters such as call center outsourcing and off-shoring.
Kathy Sisk Enterprises
(US) - Specializing in training, consulting, recruiting and outsourcing for the call center industry.
Kramer & Associates
(US) - Call center consulting firm specializing in eBusiness integration, audits, CRM, consolidation, BPR, technology assessment, and start-up.
Showing 20–20 of 35 results