Resources

Call Center Guide

callcenterguide.com

Online guide for call center products, services, news and telecommunications links.

443 visits Mar 2, 2024 Details

Call Centre Managers Forum

callcentres.com.au

Business Information and Resources for Call Center Managers.

35 visits Jan 28, 2025 Details

CCNG

ccng.com

A networking organization with membership comprised of call center management and industry professionals.(membership required)

205 visits Jul 2, 2024 Details

CRM Xchange

telemkt.com

Information on call centers for telemarketing, customer service and teleservices. Includes telephone training, solutions and computer telephony integration.

48 visits Apr 28, 2024 Details

Telecoms Virtual Library

analysys.com

Resource links for the call center industry.

206 visits May 7, 2023 Details