3 links
Executive Planet Inc.
executiveplanet.com
Guide to international business culture and etiquette in over 35 countries. Topic covered include negotating, gift-giving, and entertaining.
Mind Your Manners
german-business-etiquette.com
Tips how to handle tricky situations. For example, introductions: who introduces whom? Ranking order: who shakes whose hand?
Telephone Etiquette Guide
fullerton.edu
Guide to all kind of telephone situations, from CalState Fullerton Information Technology.